The Caseworks Mobile solution has had a successful Go-Live in South Lanarkshire.
Despite freezing weather conditions, wardens in this Scottish Local Authority have successfully uploaded 3,000 records from their "Smart Phones" to the Caseworks Notify and Respond Module in the first month of operation. Many of these records were loaded from GPS coordinates, without the need to key in an exact address, and many had one or more attached images. This has allowed information to be emailed to partner organisations on the same day as it was discovered, taking at least 24 hours off the Council's response time.
At a review meeting with Managers, the IT Department and Police Representatives Alison Moore (Anti Social Behaviour Co-ordinator) declared the project to be success, and stated that she believed it to be the first of its kind in Scotland.
Despite freezing weather conditions, wardens in this Scottish Local Authority have successfully uploaded 3,000 records from their "Smart Phones" to the Caseworks Notify and Respond Module in the first month of operation. Many of these records were loaded from GPS coordinates, without the need to key in an exact address, and many had one or more attached images. This has allowed information to be emailed to partner organisations on the same day as it was discovered, taking at least 24 hours off the Council's response time.
At a review meeting with Managers, the IT Department and Police Representatives Alison Moore (Anti Social Behaviour Co-ordinator) declared the project to be success, and stated that she believed it to be the first of its kind in Scotland.
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