Hynburn Homes Ltd went live with the Caseworks ASB Module in October - just a month after the blitz customisation period. The ASB team quickly got several hundred existing cases online and are now moving on to enter new cases as they arise. The system receives a weekly interface file from the IBS rents system.
David Perry (Neighbourhood Housing Manager) has specified a string of enhancements to the Notify and Respond Module - renamed Estate Management Module for Hyndburn - which are being tested and customised at the time of writing. Notify and Respond, was originally developed for Scottish Authorities with large numbers of Wardens, but Leeds and Hyndburn have both seen its potential as a tool for estate management environmental monitoring.
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