CASEWORKS hits one million

On 21st May, the 21 customers of CASEWORKS achieved between them 1,000,000 Case Pages. A "case page" is a single record of detail (a person / incident / action or file note) associated with an ASB Case. HUBSolutions monitors the level of usage of customer databases, and can state that the rate at which cases and pages are being entered has never been higher. 70,000 Cases and 264,000 Actions to assist Victims, and halt Offenders have been recorded. Currently Cases are being entered at the rate of 8 per hour during working hours, and 13 new case pages are being added every 5 minutes.

Much of the recent increase in usage comes from Leeds City Council, whose 3 ALMOs and TMO has been Live for less than a year and are entering new records faster than any other site. HUBSolutions is currently working with Leeds to develop a comprehensive Estate Management module. The new facility - currently under test - will include Estate Inspections, leading directly to the issuing of Works Orders or triggering Housing Procedures.

Records are being broken in other modules too. South Lanarkshire has recently passed the 20,000 mark of ASB incidents recorded by mobile phone and uploaded to the Notify and Respond Module.