HUBSolutions announced the launch of a new customer satisfaction database, part of its Issue Log, which will enable customers to express a view about the training they have received, the system they are using and any ideas for changes and enhancements. Customers' staff who have been trained, or whose system has been upgraded, will be encouraged to visit the online form and complete this valuable feedback. The facility is provided to record email addresses, so that users expressing constructive ideas or with negative feedback can be contacted.
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